Keep every connection, computer, and gadget secure, updated, and working—without babysitting your tech.
In a small business, your network and devices are the “trail system” everything else depends on: PCs, laptops, Wi-Fi, printers, point-of-sale, phones, tablets—the whole herd. When any piece misbehaves, your team slows down or stops. At Backcountry Business Solutions, we manage your network and devices so they stay secure, up-to-date, and reliable, while you stay focused on actually running the business.
One Connected, Well-Managed Network
We start by getting to know your environment—what you have, how it’s wired (or unwired), and how your team uses it day to day.
We help you:
- Design or clean up your network layout (switches, Wi-Fi, cabling, VLANs where needed).
- Separate guest Wi-Fi from your internal network so visitors don’t touch your business systems.
- Ensure critical services (phones, POS, cloud apps) have the bandwidth and priority they need.
- Standardize naming and documentation so troubleshooting isn’t a guessing game.
The result is a network that feels simple and stable on the surface, even if there’s some smart engineering under the hood.
Device Management: PCs, Laptops, Tablets & More
We manage the everyday devices your team relies on:
- Windows and macOS endpoints – Setup, configuration, and ongoing maintenance.
- Laptops and mobile workers – Secure remote access, VPN where appropriate, and consistent policies.
- Shared machines – Front desk PCs, kiosks, and shop floor devices with the right restrictions.
- Mobile devices (where applicable) – Basic management for phones and tablets accessing company data.
Our goals are straightforward: devices that boot quickly, run reliably, and don’t make your staff want to throw them out the window.
Updates, Patching & Security
Outdated systems are one of the biggest risks for small businesses. We handle the boring-but-critical stuff:
- Operating system and software updates rolled out on a schedule, not randomly in the middle of someone’s presentation.
- Security patches applied regularly to close known vulnerabilities.
- Endpoint protection (AV/EDR) installed and monitored so threats are caught early.
- Standardized configurations to reduce weird behavior and help us support you faster.
We balance security with practicality—keeping things locked down enough to be safe, but still usable for real work.
Monitoring & Proactive Care
Instead of waiting for something to break, we keep an eye on your network and devices:
- Health monitoring for key systems (online/offline status, resource usage, unusual errors).
- Alerts for problems before they become full outages, where possible.
- Regular maintenance—cleanups, updates, and checks that extend device life and reduce surprise failures.
You may not see this work day-to-day, and that’s kind of the point: problems get caught earlier, and “mystery slowness” happens less.
Inventory, Lifecycle & Replacement Planning
We keep track of what you have and where it is, so you don’t have to rely on memory or sticky notes:
- Hardware inventory – PCs, laptops, networking gear, and their age/warranty status.
- Software inventory – Major apps, licenses, and where they’re installed.
- Lifecycle planning – Recommend when to retire, replace, or repurpose equipment before it becomes a liability.
This helps you budget for upgrades over time instead of waking up one Monday to five dead machines and a surprise expense.
Onboarding, Offboarding & Role Changes
People come and go; your IT should keep up smoothly:
- New hire setup – Devices prepared, accounts created, access to the right apps and shares.
- Offboarding – Accounts disabled, access removed, and data secured when someone leaves.
- Role changes – Adjust access and tools as responsibilities evolve.
We help keep your environment secure and organized as your team changes, without making onboarding a weeks-long project.
How We Work With You
- Assess – We review your current network, devices, pain points, and priorities.
- Standardize – We bring devices and network gear in line with a consistent, secure baseline.
- Manage – We monitor, maintain, and support your environment on an ongoing basis.
- Partner – We check in regularly, adjust as you grow, and help plan what’s next.
With Backcountry Business Solutions handling your network and device management, your team gets fast, stable, and secure tools they can trust—and you get fewer surprises, fewer panicked calls, and more time to focus on your actual business.
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